Inbound call routing & appointment scheduling for insurance agencies

inboundSelect is a lead management and marketing attribution platform. To fully utilize our scheduling features, inboundSelect requires users to sign in with their Google account. We request access to your Google Calendar to automatically check your availability and schedule appointments generated from inbound marketing leads directly onto your calendar.

inboundSelect tracks the calls your Google Ads and Twilio campaigns generate, routes each inbound lead to the right licensed, available agent in real time, and books the consultation directly into the agent’s Google Calendar — so no lead is lost between the click and the conversation.

What Inbound Select does

  • Track every campaign — attribute each inbound call to the exact Google Ads campaign and Twilio number that produced it.
  • Route the lead instantly — Twilio webhooks pass each call to Inbound Select, which connects it to an available, eligible agent in seconds and logs the outcome.
  • Book it on the calendar — when a lead is ready, the agent schedules the consultation and Inbound Select writes the appointment to their Google Calendar with reminders.

Why Inbound Select connects to your Google Calendar

Signing in with Google lets an agent link Inbound Select to the calendar where lead appointments live. We request access for one reason: to schedule and manage the consultations generated from inbound marketing leads. Connecting Google Calendar is optional, and an agent can disconnect at any time.

  • Check availability so the platform can offer open times and avoid double-booking.
  • Create appointments by adding the event — with contact and notes — to the agent’s Google Calendar.
  • Keep appointments in sync by updating or removing the event when an appointment is rescheduled or cancelled.

Google scopes we request:

https://www.googleapis.com/auth/calendar
https://www.googleapis.com/auth/calendar.events

Inbound Select’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We never sell Google data, never use it for advertising, and never use it to train AI models.

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